FAQs

QuestionAnswer
How do I know which size to order?For Females: Our scrubs are tailored and run as regular fit, so we recommend you order a size similar to what you are used to. One exception is our Mandarin Top, which comes as oversized fit, and is comfortable to wear for a wide range of sizes. Our fabric and waist are form-fitting yet very stretchy, so they fit a wide variety of body types. That said, we are always happy to help personally size you and offer free exchanges as well.

For Males: We recommend ordering your normal pant size but suggest ordering a size larger on the top than usual. This is because our tops are athletic cut and form-fitting but the fabric is also very stretchy.

What is your return & exchange policy?We are happy to provide returns & exchanges — please see below for details:

  • We accept returns & exchanges within 30 days of the purchase date.
  • We provide a complimentary return label within 15 days of the delivery date.
  • Returns & exchanges are hassle-free, and are accessible online via your account.
  • We will not accept any returns/exchanges on embroidered items.
  • We will not accept any returns/exchanges on garments that have been worn, altered, stained in any fashion, damaged, or laundered.
  • We will not accept any returns/exchanges on clearance or Final Sale items.
  • We will not accept any returns/exchanges on any items outside the 30-day window.
What is the material made of?All of the fabrics and materials we use are performance-based fabrics for maximum comfort and flexibility on the job. They are all 4-way stretch, breathable, and our different lines offer different levels of protection based on the individual needs of messy to not-so-messy professions.
How many exchanges am I able to make?We are happy to provide one complimentary return label per order.
Should you require an additional exchange after your first, you will need to provide the means to ship the item(s) back for the additional exchange.
We recommend ordering several styles or sizes at your initial order if your intent is to try our garments on.
Is my order eligible for complimentary shipping?For all Continental U.S. orders, a subtotal of $50 or more is required to receive complimentary USPS shipping. Please note that complimentary shipping does not extend to expedited options, such as 2nd Day Air or Next Day Air. Complimentary shipping is automatically applied upon checkout on qualifying orders. International orders do not qualify for complimentary shipping.
Who do you
ship through?
We partner with USPS for all shipping options. All Continental U.S. orders with a subtotal of $50 or more will qualify to receive complimentary ground shipping. Depending on the shipping method chosen at checkout, your order may include applicable shipping & handling charges. Shipping & handling charges, both domestic and international, are not refundable.